Terms and Conditions – The Rage Room Eindhoven
Terms and Conditions – The Rage Room Eindhoven
1. Booking Conditions
Acceptance of Terms: By booking a session with The Rage Room Eindhoven or entering the rage room area of activity, participants acknowledge and accept all the terms and conditions stated herein.
Age Requirement & Booking Validity: All participants must be at least 18 years old, or accompanied by an adult who is also a booked participant. If an appointment is booked without meeting this requirement, The Rage Room Eindhoven reserves the right to cancel the booking without any refund.
Participant Responsibility & Liability Waiver: By booking a session, participants acknowledge that they enter at their own risk and take full responsibility for themselves and anyone they bring into the Rage Room. The Rage Room Eindhoven is not liable or responsible for any injuries, harm, or damage participants cause to themselves or others during their session.
Safety: The Rage Room Eindhoven prioritizes a safe and controlled environment. Participants will receive protective gear and a safety briefing. However, we are not responsible for any injuries, damages, accidents, or fatalities that may occur during any session inside the rage room. Participants must act carefully during their session.
Liability Waiver: By booking a session, you agree to waive any claims against The Rage Room Eindhoven for personal injury, property damage, accidents, or death arising from your participation.
Filming: You consent to being filmed for security and promotional purposes. No identifiable information will be used.
Mental Health & Medical Disclaimer: Participants acknowledge that engaging in a rage room session may involve intense physical exertion and emotional stimulation. If you have a history of post-traumatic stress disorder (PTSD), panic attacks, severe anxiety, or any other mental health condition, you should consult with your doctor before booking a session. The Rage Room Eindhoven is not responsible for any mental or emotional distress triggered by the experience.
Allergy & Sensory Disclaimer: Some materials used in the rage room (such as electronics, glass, or remnants of spilled liquids) may release odors, dust, or small particles that could cause skin irritation, allergic reactions, or respiratory discomfort. Participants acknowledge that they enter the Rage Room at their own risk, and The Rage Room Eindhoven is not responsible for any allergic reactions or sensitivities resulting from exposure during the session.
2. Cancellation & Rescheduling Policy
Cancellations and Rescheduling:
More than 14 days before the session: Full refund or free rescheduling.
Less than 14 days before the session: No refunds if canceling.
Rescheduling up to 72 hours before the session: Free.
Rescheduling less than 72 hours before the session: €35 fee.
Missed Appointments: If a participant arrives late and misses the session, The Rage Room Eindhoven is not responsible, even if they were unable to find the location. If a participant misses their appointment, they will be required to pay a €35 fee to reschedule.
3. During Your Visit
Arrival Time: Please arrive on time for your session. Late arrivals may be denied entry without a refund.
Refusal of Service: The Rage Room Eindhoven reserves the right to refuse service for valid reasons (e.g., intoxication or disruptive behavior). No refunds will be given in such cases.
Damage to Property: Any damage caused beyond the intended items will be charged to the responsible party, plus a €50 administration fee.
4. Safety Rules
Age: All participants must be at least 18 years old or accompanied by an adult participant.
Protective Gear: Masks, gloves, and safety gear must be worn at all times.
Weapon Handling: Weapons must remain in the designated area and must not be used against others.
Room Integrity: The room itself (walls, floors, etc.) is not meant to be damaged.
Respectful Behavior: Maintain a safe distance from others and be aware of your surroundings.
Report Issues: Any discomfort or injuries should be reported to staff immediately.
5. Participant Liability
Participant Responsibility: The Rage Room Eindhoven is not liable or responsible for any injuries, damages, harm, or death participants cause to themselves during their session.
Full Risk & Responsibility: Participants acknowledge that they take full responsibility for their own safety and any harm that may occur during their session. Any injuries, whether minor or severe, are solely the participant’s responsibility.
Personal Risk: Participants acknowledge that they are fully responsible for their own actions and any resulting injuries or damages during their session.
Mental & Physical Reactions: Participants are solely responsible for monitoring their own physical and emotional well-being during the session. If a participant experiences panic attacks, emotional distress, or other negative psychological effects, The Rage Room Eindhoven is not responsible for any consequences. Participants are encouraged to consult with a medical professional before participating if they have any concerns about their ability to engage in the session safely.
Environmental & Contact Risks: Participants acknowledge that exposure to broken glass, electronics, liquid remnants, and airborne particles carries risks of skin irritation, allergic reactions, respiratory discomfort, or minor cuts and bruises. The Rage Room Eindhoven is not liable for any such injuries or conditions.
6. Dress Code & Safety Measures
Footwear: Participants must wear sturdy shoes with thick soles. The Rage Room Eindhoven does not provide safety shoes.
Clothing: Participants should dress in clothes that they don’t mind getting dirty. When smashing bottles, small amounts of liquid may get on the protective gear and transfer onto clothing, causing stains.
7. Website Use and Copyright
Purpose: The website provides information about rage room services and related topics. Visitors can browse, request quotes, contact the company, make bookings, or request more information.
Copyright: The content on the website is copyrighted. Reproduction is prohibited except for personal use or sharing with third parties with proper attribution.
8. Privacy Statement
Data Collection: Your data is collected for internal use and to facilitate communication.
Data Sharing: Your data will not be sold or rented to third parties without your explicit consent.
Data Usage: Collected information is used to process bookings and respond to inquiries.
Data Deletion: To remove your data, email hello@therageroom.nl with the subject “Unsubscribe.”
Complaints/Questions: For privacy-related concerns, email hello@therageroom.nl.
9. Cookie Policy
Consent: By using the website, you consent to the use of cookies to enhance navigation, analyze usage, and assist in marketing efforts.
Cookie Types: The website uses performance, strictly necessary, targeting, and functional cookies. You can manage your cookie preferences in your browser settings.
These terms and conditions were last updated on March 19, 2025.
